Monday, July 16, 2012

5 Indications to Watch Out for that You’ll Never Get the Sale

For sales professionals, it can be the typical frustration. You get ready and excited in meeting a new prospect or business sales lead that you’ve been waiting for a long time. You already memorized your products, prices, you even know about the products of the competitors. Of course, you also know that in the end, it’s all about closing the sale.

Unfortunately, that sale you’ve been waiting and longing for failed to materialize. What happened?

Here are some of the signals to watch out for and be forewarned before being too certain that you already have it in the can.

  1. “Oh, that seems very expensive”. As opposed to common belief, the price can be a non-issue at all especially if the sales representative could show that his products are able to solve their prospects’ specific business problems. It can be a delaying tactic and could prove to be very effectual since it diverts from the spot of solving their business dilemmas. A comparable remark is, “I’ve heard that your competitor is 20% more affordable”.
  2. “I’d get back on you after a few months.” Whilst you might have somewhat connected with the sales lead’s pain, still, at the back of their mind, they think that your direct competition could be their better choice. And if they say that they’ll get back again to you within 6 months time, it’s only fair to erase their contact details on your list. No need to qualify yourself in this situation.
  3. “Okay, I’ll just think about it.” Honestly? They will not think about it. It is just their polite way of slowly backing out minus hurting you instead of directly saying no. This is a common scenario which usually takes place if the sales person is not connecting with the prospect’s pain—which is the real reason for that client meeting. Let’s say if you’re effective at your pitch, but then if you failed to communicate or even understand their pain, then you don’t add value or aid your business leads to recognize the solution to their problem. 
  4. “Let’s discuss again after a few months.” If your prospect said this, there might be interest in talking again since you may have opened a few of their business pains. But you know what the drawback here is? That there’s no apparent understanding about who’s calling whom or for what specific reasons. Obviously, that statement is too vague and therefore, not a sign you certainly hope for. You, as a sales professional, may choose to demonstrate initiative and still take the plunge in that “few months”, nevertheless, tread carefully and try not to sound overly pitchy.
  5. “There’s no need for our boss to come here because I could sign on the project anyway.” As soon as you hear that, it’s obvious that you’re not talking to the true decision maker. Though what he says may be true, but remember that a boss could still have the authority to cut back on budgets that fast as he could make one. You better be sure that you have connected with the proper budget owner in such a way that you’re certain that your project is a surefire thing. 

Sunday, June 24, 2012

How Sales Leads Goals Can Be Bad For You


Is having a goal in terms of B2B sales leads good for your business in the United Kingdom? It may not be so. If you are to say that goals on sales leads can motivate you to get going, then that is the good reason. However, the problem here is that there are also a lot of people who are more focused in reaching the goal during the appointment setting campaign. The result? More problems for the company. How much more damaging can it be when telemarketing is involved as the medium of communication? To understand why this is so, we must be more process-oriented instead.

There is a big difference between getting your goals and getting to your goals. This exemplifies the difference in focus between the process and the target. When you are focused in the process, you just have to look carefully at what you are doing in the lead generation campaign. If you are more concerned for your goals, then you might employ a couple of telemarketing techniques that may not turn out well for you. Come what may is the mentally here, so to speak. That will not sit well with business prospects. And if it does not sit well with them, then you can expect to produce no business leads from them.

It is good to having a goal in your business, which is true. But if all you are concerned about is in getting the B2B sales leads, then you are not doing anything right at all. Focus more in getting your process right. Your goals will take care of itself later.

Wednesday, June 6, 2012

Are VOIP Sales Leads Be Good For Business?

VOIP sales leads are pretty hard to get, so you might want to hire the services of a lead generation company. After all, as telecom companies have found out long ago, telecommunication sales leads are very useful in getting more business to enter firms. These are very useful for companies that wish to expand their operations. The key to their success lies in the telephony leads that they use. For internet companies, this is also very useful, since they are also in need of ISP sales leads as well. Of course, this would all depend on just how good is the lead generation service provider that was given the task.

Since it is expected that a lot of firms would either have a hard time getting telecommunication sales leads because they either don’t know how to do it or lack the means to do so, they will benefit much from the help of telemarketing companies.

Tuesday, May 22, 2012

Five Business Etiquettes You Still Need To Observe



Etiquette is a concept that never fails to make people cringe. And why not? It does sound a lot like a fake, or a façade, or even maybe a sense of pretense that goes against our individuality, freedom, and personality. And even those in business also carry the same reluctance to implement a company dos and don’ts in business. But why should you be concerned about etiquette? Well, it is for the simple reason that lead generation campaigns are dependent on it. After all, you are not generating sales leads from the company itself. You are generating business leads from other people. And what better way to earn those B2B leads if you can follow some semblance of etiquette to make the other party feel better and create a good impression on you?

There are five practices that you should never forget:

1. Sending a thank-you – whether you send it through e-mail or an actual card, always remember to send one to anyone you have done some transactions with. For example, your company conducted an interview and the interviewee really gave you his time. Let them know that you appreciate their effort. Not only will this keep you in good graces with the prospect, you can establish your firm as professional. This will make B2B leads easier to get.

2. Remember the name – yes, as a manager, or even as a telemarketing agent, you need to take note of the name. That is one of the most important points to remember when you are trying to generate more business leads. Imagine how your prospects will feel if you forget their name after you just spoke with them. Embarrassing, right? So memorize it. Better yet, take note of it.

3. Keep quiet in the elevator – after a meeting with your prospects, never talk to your partner about how it went while you are in the elevator. You cannot believe how some of these are actually monitored. It is even more embarrassing if there are also others with you. You never know, you might be riding with a major decision-maker, and you might say something bad enough.

4. Pay attention – when someone is doing business with you, turn off your phone or computer and pay close attention to what they are saying. While it might be important to check your e-mail, you will have nothing to lose if you listen for a few minutes to the speaker. And it will encourage the speaker to share more with you.

5. Do not be judgmental – we all have our own quirks, errors, and imperfections. That is why it is never good to talk badly about others. You may feel that you could have handled a situation better than what your colleague did, but keep it to yourself. He also did his best. What is important is that you give your best at the task given to you. That is the thing that counts.

Do you think these etiquette pointers will do your business good?

Monday, May 14, 2012

Can Telecom Companies Change For The Future?

Changes are happening in the business world, and not even telemarketing is immune to it. That is why it is important for both business owners and telemarketers to stay alert so that they will not be swept away. The main point here is in the evolution of the cloud. In the past, there was much talk about whether sharing processes in a single server is feasible. Today the main talk is how to explore the various possibilities that cloud computing brings. In addition, there is the development of a more mobile business. People need to be able to handle multiple devices, no matter where they are. This means that telemarketing services will have to adjust the way they perform their campaigns in order to better get their message across prospects.

There are a lot of things to look forward to in the future of business. What it brings remains to be seen, but it will certainly be an exciting and profitable potential.

Tuesday, May 8, 2012

Three Tips For A Successful IT Firm


Doing business in the information technology field can be very challenging. There are so many of you in business that it seems that your company might be drowned out due to the sheer numbers. But that should not be a problem. As long as you know what you are looking for, and you follow what you believe in, then you should be all right. You might be lucky enough to find a few new IT leads to use.

Just be sure to remember these three tips:

  1. Be flawless in execution – making a working product is good, but making an attractive working product is even better. Remember Steve Jobs? This guy actually halted production of the iPad when he noticed that the finished product looked too ugly in its lines. This is handy for your lead generation goals.
  2. Work with different people – it might be nice to work with like-minded people., but if you want to b effective, you need to look at things at different angles. Some people will not like this, but having a Devil’s advocate ready to raise objections might help you focus on your work better.
  3. Flexibility rocks – that is an important aspect of your business management style. Especially if you are using telemarketing as a medium in your marketing campaign. you need to adjust your services and products offered based on what your people glean from prospects they talk to.

It is clear that this can be a very handy task for you and your business to do. This will help you get the best results.

Tuesday, May 1, 2012

Can Humor Help Your Lead Generation Campaign?

Humor is good for your business, let no one contradict that. The reason why there are people who are against this idea is because of the perceived harm that making jokes bring to a lead generation campaign. These pundits believe that humorous people are shallow and will not be taken seriously by prospects. This is a sad assumption about this. Indeed, if companies learn to employ humor in their workplace, then they can realize improved productivity and results.

It is just important to remember that being humorous treads a fine line between being funny and being insulting. Carefully balancing this is the mark of a good employee. Not many people can be able to handle that, but it is worth it. How you perceive humor will depend on how you understand it. It is all about being able to see problems in a different light, and putting a lighter spin to it.

The rewards in the end will more than make up for it.