Tuesday, March 20, 2012

Nurturing Leads: A Love Story For Telemarketing

Two people meeting each other on the phone. The man says sweet words to the woman on the other end. The woman was afraid of commitments, but is open to start a relationship. The man keeps constant communication with her, letting her know that he is always there for him, no matter what. Sounds romantic, right?

That is exactly what nurturing leads is all about.

Yes, lead nurturing can be likened to a courting game, with telemarketers focused more on establishing a relationship with their prospects, instead of selling something straight away. It is an important stage in any lead generation campaign, where they need to keep their prospects interested in what they offer. This is a complex operation, which is why only the best telemarketing services are used. Whether your company will be able to seal the deal with your prospects will depend on how good is the telemarketing team that you hired for the job.

There are just some pointers that you will have to remember when nurturing leads:


First, you need to know who you are marketing to, in this way, you can present your company in a better light. Second, identify the problems that the prospect is experiencing, and then offer them solutions that they can use. Never attempt to make a sale yet. Let the prospect breach the subject itself, or let the conversation lead to that direction naturally.

Simple enough, and the kind that telemarketers should be mindful about if you want to nurture leads well.

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