Tuesday, May 22, 2012

Five Business Etiquettes You Still Need To Observe



Etiquette is a concept that never fails to make people cringe. And why not? It does sound a lot like a fake, or a façade, or even maybe a sense of pretense that goes against our individuality, freedom, and personality. And even those in business also carry the same reluctance to implement a company dos and don’ts in business. But why should you be concerned about etiquette? Well, it is for the simple reason that lead generation campaigns are dependent on it. After all, you are not generating sales leads from the company itself. You are generating business leads from other people. And what better way to earn those B2B leads if you can follow some semblance of etiquette to make the other party feel better and create a good impression on you?

There are five practices that you should never forget:

1. Sending a thank-you – whether you send it through e-mail or an actual card, always remember to send one to anyone you have done some transactions with. For example, your company conducted an interview and the interviewee really gave you his time. Let them know that you appreciate their effort. Not only will this keep you in good graces with the prospect, you can establish your firm as professional. This will make B2B leads easier to get.

2. Remember the name – yes, as a manager, or even as a telemarketing agent, you need to take note of the name. That is one of the most important points to remember when you are trying to generate more business leads. Imagine how your prospects will feel if you forget their name after you just spoke with them. Embarrassing, right? So memorize it. Better yet, take note of it.

3. Keep quiet in the elevator – after a meeting with your prospects, never talk to your partner about how it went while you are in the elevator. You cannot believe how some of these are actually monitored. It is even more embarrassing if there are also others with you. You never know, you might be riding with a major decision-maker, and you might say something bad enough.

4. Pay attention – when someone is doing business with you, turn off your phone or computer and pay close attention to what they are saying. While it might be important to check your e-mail, you will have nothing to lose if you listen for a few minutes to the speaker. And it will encourage the speaker to share more with you.

5. Do not be judgmental – we all have our own quirks, errors, and imperfections. That is why it is never good to talk badly about others. You may feel that you could have handled a situation better than what your colleague did, but keep it to yourself. He also did his best. What is important is that you give your best at the task given to you. That is the thing that counts.

Do you think these etiquette pointers will do your business good?

Monday, May 14, 2012

Can Telecom Companies Change For The Future?

Changes are happening in the business world, and not even telemarketing is immune to it. That is why it is important for both business owners and telemarketers to stay alert so that they will not be swept away. The main point here is in the evolution of the cloud. In the past, there was much talk about whether sharing processes in a single server is feasible. Today the main talk is how to explore the various possibilities that cloud computing brings. In addition, there is the development of a more mobile business. People need to be able to handle multiple devices, no matter where they are. This means that telemarketing services will have to adjust the way they perform their campaigns in order to better get their message across prospects.

There are a lot of things to look forward to in the future of business. What it brings remains to be seen, but it will certainly be an exciting and profitable potential.

Tuesday, May 8, 2012

Three Tips For A Successful IT Firm


Doing business in the information technology field can be very challenging. There are so many of you in business that it seems that your company might be drowned out due to the sheer numbers. But that should not be a problem. As long as you know what you are looking for, and you follow what you believe in, then you should be all right. You might be lucky enough to find a few new IT leads to use.

Just be sure to remember these three tips:

  1. Be flawless in execution – making a working product is good, but making an attractive working product is even better. Remember Steve Jobs? This guy actually halted production of the iPad when he noticed that the finished product looked too ugly in its lines. This is handy for your lead generation goals.
  2. Work with different people – it might be nice to work with like-minded people., but if you want to b effective, you need to look at things at different angles. Some people will not like this, but having a Devil’s advocate ready to raise objections might help you focus on your work better.
  3. Flexibility rocks – that is an important aspect of your business management style. Especially if you are using telemarketing as a medium in your marketing campaign. you need to adjust your services and products offered based on what your people glean from prospects they talk to.

It is clear that this can be a very handy task for you and your business to do. This will help you get the best results.

Tuesday, May 1, 2012

Can Humor Help Your Lead Generation Campaign?

Humor is good for your business, let no one contradict that. The reason why there are people who are against this idea is because of the perceived harm that making jokes bring to a lead generation campaign. These pundits believe that humorous people are shallow and will not be taken seriously by prospects. This is a sad assumption about this. Indeed, if companies learn to employ humor in their workplace, then they can realize improved productivity and results.

It is just important to remember that being humorous treads a fine line between being funny and being insulting. Carefully balancing this is the mark of a good employee. Not many people can be able to handle that, but it is worth it. How you perceive humor will depend on how you understand it. It is all about being able to see problems in a different light, and putting a lighter spin to it.

The rewards in the end will more than make up for it.